Racol Technology Solutions provides consulting and management services for medium & large businesses to secure and manage telecom services all while keeping fees & vendor communication at a minimum.
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RATE REVIEW & BILL AUDITING
Usually at no charge, we conduct a complete review of your existing services and compare their costs to current, market-competitive prices. In addition, we check for any billing errors and obtain credits on your behalf. We get paid from the savings we help you realize.
INVOICE SIMPLIFICATION & BILL PAYMENT
After reviewing your existing billing procedures and methods, we can, for a modest cost, upload the invoices to a customizable billing portal. This enables you to easily manage hundreds of invoices with the click of a button and get alerted of any billing anomalies. If you choose, we can also pay your own bills on your behalf.
PROJECT MANAGEMENT
We work with your providers to ensure you have the smoothest implementation possible. This includes streamlining communications and effective escalations. We give each project the utmost attention so you don’t have to.
STAFF AUGMENTATION
We have partnerships with experienced technical staff who can be procured at favorable rates to assist with short-term or long-term projects. This could involve something as simple as wiring a new office or as complicated as a full data center build-out.
We have designed national and worldwide networks for over a decade. We consider your requirements and assist with developing a customized design.
Our expertise includes:
Network Design
Diverse, low-latency connectivity
Hosting & cloud services
Fiber ring design and builds
Business Continuity & Disaster Recovery
SIP migrations
Inventory Evaluation & Management
We conduct a full inventory assessment, the details of which can be uploaded to an online portal that is customizable and easy to navigate. You can also track orders, trouble tickets and contracts in the portal.
Vendor Management and Contract/MSA Negotiation
We can compare and manage multiple telecom vendors. We become your advocate and team with you during bidding and contract negotiations. This ensures that you get the best pricing and terms available.
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On-Going Support
We provide on-going support with moves, additions, changes and disconnects to your telecom services. We proactively review your services and provide recommendations for your review.
We are not just a service provider; we are your partner.